Covid-19

Policies & Procedures

 If you have a question that we haven’t covered here, please get in touch with us at info@go-bananas.ca or call 519-579-6025.

What We're Doing
Less Climbers

We have new occupency flow and capacity measures in place! Climber capacity of 23. We also ask that only 1 parent/guardian per climber come to the facility. (Building capacity of 50 total, so 23 climbers + 1 parent/climber and our 2-4 staff). 

 

Clean, Clean, Clean!

We have a new cleaning regiment in place and our staff will be working hard to help keep our facility sparkling!

 

Physical Distancing (wherever possible)

We have removed a climbing attraction and the soft play area to create more space. We’ve added new markers on the floors for waiting turns.

 

Parents Clip In!

We will teach parents how to clip their child in and out of the climbing walls. So less customer to staff contact! 

  

Wearing masks.

As our Regional Guidelines states, masks are mandatory for indoor public spaces for anyone aged 5+. All of our staff will be wearing masks. You can read about the Region of Waterloo’s mask by law here: https://www.regionofwaterloo.ca/en/face-covering-by-law.aspx

 

Staff Screening

All employees will be temperature checked at the beginning of their shift. 

What You Can Do.
Sign a New Waiver

We have a new waiver. Everyone needs a new waiver signed. You can easily fill out our new waiver online and make sure to do so before your visit!

 

Book Ahead

It is always helpful to book ahead. So you can be prepared and us too! You can book easily on our website or give us a call!

 

Arrive 15 minutes Early.

We have new procedures in place that take time. So make sure to arrive 15 minutes before your scheduled climb time! And make sure all climbers come dressed and ready to climb! 

 

Leave right after your climb.

We are not allowing customers to come in before or stay after their climb to eat or visit. We kindly ask that when you climb is done you leave the facility untill your next visit! 

Wear a mask.

As our Regional Guidelines states, masks are mandatory for indoor public spaces for anyone aged 5+. You can read about the Region of Waterloo’s mask by law here: https://www.regionofwaterloo.ca/en/face-covering-by-law.aspx

If You Feel Sick, Stay Home.

As with our employees if you or anyone in your household is feeling ill or showing symptoms, stay home.

Play Pass Cards

Climb more, pay less! We sell bulk passes at a discounted rate. Passes don't expire and can be shared within age brackets!

We Have Camps!

We offer full Day PD Day, March Break and Summer Camps! We have limited spots available so reserve in advance!

Toddler Time!

Looking for a new adventure for your little one? Toddler Time is every Tuesday 10am-12pm.