How does it work?”
Climbing is hourly on the hour. We have a maximum capacity per hour so we always recommend booking ahead. Our staff will take care of the harnessing and rules. Staff will show parents/guardians how to clip their child in and out of the climbing walls with a detailed orientation at the beginning of their session! Staff is placed around the facility to help when needed.
“Can I just walk in?”
Each hour has a limited number of spots so we always recommend booking ahead of time to secure your spot. Booking ahead is the only way to reserve a spot!
“What do I need to bring?”
All climbing rentals are included in the price. However, all climbers need to bring in a clean, dry pair of running shoes to climb in. No bare feet, socked feet, sandals or boots. Climbers can wear any comfortable clothing that they can bend, move and stretch in!
“What’s should kids wear?”
We suggest wearing comfortable clothes that kids can bend and stretch in! Usually, short shorts and dresses are not the best choices.
“What’s your busiest time?”
Typically our busiest times are weekends during the day. If you are looking for a calmer, quieter time, weekday evenings are typically very quiet! (but still, make sure to book ahead!)
“How old does someone have to be to climb?”
We don’t have any age restrictions here! There is a minimum weight requirement of 25lbs and a maximum of 300lbs. So anyone who is between those weights can try climbing, even adults!
“What is your age range”
There is no age minimum or maximum age to climb on our walls! There is a weight minimum of 25lbs and a maximum of 300lbs so anyone between those weights can try climbing, even toddlers!
“Do parents have to pay?”
Only climbers pay. So, if you’re not climbing or participating then there is no cost! Spectators are required to sign our waiver if they enter the gated climbing area.
“Can I drop off my child to play?”
Unfortunately, children cannot be dropped off to climb. All children need a Parent/Guardian present. Parents/Guardians are welcome to watch their child, sit and relax in our viewing area, or do some climbing of their own!
“Do you have food?”
We sell a few confectionary items such as juice, bagged chips, and sweet treats.
“Do you do refunds?”
We do not do refunds. But we understand that things come up! If you can’t make it for your booking as long as you give us proper notice, we will place a credit on your account in the full amount for use at a later date. You can notify us about cancellations by phone or email.
“Is there anything there for my toddler to do there?”
We host Toddler Time each Tuesday morning from 10:00-12:00 which is specifically designed for toddlers in mind! As long as they weigh 25 lbs they can try climbing anytime, not just toddler time!
“Can a grandparent bring their grandchild on their first visit?”
Grandparents can book and pay, but they cannot sign the waiver. Waivers can only be signed by the children’s parent/court-appointed legal guardian and must be filled out prior to their first visit. Parents can fill out our electronic waiver in advance at https://go-bananas.ca/waiver/
“What do I have to do as a parent?”
Our staff will take care of the harnessing and rules. Staff will show parents/guardians how to clip their child in and out of the climbing walls with a detailed orientation at the beginning of their session! Staff is placed around the facility to help when needed.